Clear your debt review status, restore your financial freedom

We help South Africans remove the “under debt review” flag the legal way—step-by-step, NCR-compliant, and supported by a friendly team.

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Why Consumer Clear

NCR-aligned & transparent icon

NCR-aligned & transparent

We follow the National Credit Act process and keep you updated at every step.

Fast, online process icon

Fast, online process

Digital document upload and simple check-ins keep things moving quickly.

Real support icon

Real support

Portfolio managers handle distributions and monthly statements so you can breathe.

How Debt Review Removal Works

1

Free Eligibility Pre-Assessment

We review your income, expenses, debts, ID and court order status to confirm the right path forward.

2

Gathering All Documentation

You supply paid-up letters, proof of payments, court order (if any), ID, proof of income, and credit report.

3

Form 17.2 / Debt Counsellor Assessment

If no court order exists, a debt counsellor issues Form 17.2 to notify credit providers of your status.

4

Negotiation with Creditors / Restructuring

Through a registered counsellor or PDA, your debts are restructured or confirmed in order.

5

Court Order (if required)

If a court order exists, we apply for rescission or prove you can meet obligations and file Form 17.W.

6

Pay All Outstanding Amounts & Fees

All balances under review plus Consumer Clear’s legal and admin fees must be settled in full.

7

Issue Clearance Certificate

A registered debt counsellor issues your clearance certificate once all obligations are satisfied.

8

Lodge Form 17W / Update Credit Bureaus / NCR

We submit Form 17.W so the NCR and credit bureaus officially remove the debt review flag.

9

Update Credit Profile & Verification

Your credit reports are checked to confirm the flag has been removed and accounts show as paid-up.

10

Certificate of Clearance & “Free of the Debt Review Flag” Status

You receive final confirmation that the debt review flag is removed and your profile is restored.

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